Customs Compliance

We help you manage the complexities of trade and regulatory compliance in the UAE.

With our assistance, you can now cross borders, enter the UAE seamlessly by utilizing our customs clearance services, import security filings and compliance management. Whether you’re importing or exporting, we are there to provide you with a wide range of trade services to keep your products stored and dispatched for distribution.

Import compliance

Import compliance is more important than ever before. Our team of import professionals are trained to identify regulations from all government agencies, ministries or bureaus that may apply to the commodity you are hoping to store, distribute and sell in the UAE. We can assist you in obtaining any necessary permits certificates or licenses to keep your business going forward.


Sometimes, changes to your customs entry or declaration are required after the clearance process. Our team of post-entry specialists can assist you with the preparation and submission of any necessary post entry corrections to ensure accuracy and compliance.

Duty drawback / Reclaim

In the UAE, a large percentage of eligible duty drawback and duty reclamation claims are never filed. Our team of duty drawback professionals can help you determine if your goods qualify for a duty refund program, and assist you with the recovery of these funds.

Customs clearances / In-transit declarations

When your products need to clear customs, our team of customs clearance and brokerage professionals can prepare and submit your customs entry or declaration efficiently and accurately, ensuring full compliance with all local regulations. Our electronic filing solutions provide efficiency and consistency, moving your products to our state of the art storage facility and on to the market.

Free Trade Agreement qualification

Your products may be eligible for preferred treatment under one of the many free trade agreements currently in place in the UAE. To maximize your duty savings, our team of trade professionals can help your organisation review the applicable rules of origin, determine if your products qualify for benefits, and ensure that you are in full compliance with the free trade agreement requirements.